I would like to say, it's so nice to work with a Vendor that is always going the extra mile for you.  I work in a very busy surgery department, I handle all the inventory for surgery, and all the equipment that needs to be sent out for repair.
 
Medical Regenerations has been a reliable vendor for Vista Medical Center East, I'm especialy pleased with the staff that is always nice to us.  Thanks again.
 
R.JR.Flores
Surgery IS Monitor
Vista Medical Center East
Waukegan, IL

Dear Healthcare Colleagues,

The purpose of this letter is to commend the company of Medical Regenerations for providing our healthcare organization beyond our levels of expectations in quality service and cost effectiveness. As a Director in our organization it is few and far between that a company truly stands for what their mission actually is, “Cost Effective, Quality Medical Equipment Repair”.

Medical Regenerations has been involved in our Medical Equipment repair task for over 7 years, to lower our annual cost while still providing quality instrumentation for our staff in order to provide outstanding standards of care to our patients.  I believe that this company has provided a sound foundation in which dependability, reliability and service has played a major role in our reduction of financial responsibility regarding repairs.  It is a true effort to maintain our instruments, cameras, flexible scopes and rigid scopes without consistently increasing our inventory because of damaged items. Besdies they quality of repiar work, Medical Regenerations is the best, hands down, in the Sterilizer Chamber Cleaning/Cart Refurbishment and Cart Washer and Washer Descaling in the country, hands down!  Our inventory is very well cared for by both the Department of Reprocessing and Medical Regenerations Company therefore, reducing our need to continually replace expensive equipment.

In an era where exceptional one-to-one customer excellence has virtually disappeared from our industry, and cost is the main focus, Medical Regenerations has stepped in and provided an answer to our soaring flexible scope repair cost and offered a cost effective maintenance solution , which is supplemented with outstanding customer service.

I personally have been involved in Director level responsibilities for over 20 years in healthcare and never have written such a recommendation letter. But, in a time of economic stress it is with great confidence that I recommend the company of Medical Regeneration for use in your organization.


Sincerely,

Robyn M. Sandrick CIS, CHL, CRCST, SSM
Director Surgical Services Sterile Processing/Materials Management 
Medstar Washington Hospital Center; Washington, DC.

I have used their (Medical Regenerations, Inc.) services for close to 12 years now . I am currently a Biomed Technician at Lake Forest Hospital , and formally 19 years with Vista Medical, and have tried numerous repair companies over the years. The staff at Medical Regenerations is very courteous, professional, and understand how demanding Surgery / G.I can be. I would have no problem recommending Medical Regenerations to anyone considering a reliable vendor for their repairs.

Ray Chagoya
Biomedical Department
Lake Forest Hospital
Lake Forest, IL